Archdiocese of New Orleans ParishSoft Support

How to use our Support Site 1

• How to use the Catholic Foundation Support Site

FAQ 0

Pre-Conversion Information 2

• ParishSoft ConnectNow Pre-Conversion Tasks
• Data Upload Checklist

Web Browser Pop Ups & Clearing Browser History 2

• How to Allow Pop Up Windows in Your Web Browser
• How to Clear Your Browser Cache/History

New Releases 5

• Version 4.4.0 ConnectNow Family Suite: July 2017 Release
• 4.3.9 ConnectNow Family Suite: March 2017 Release
• 2016-12-07 ConnectNow Release DOCUMENT Improved Features 4.3.8
• 2016-12-07 Connect Now VIDEO Improved Features 4.3.8
• ConnectNow Release Notes 08-08-17

Family Suit Web Address Has Changed 1

• Family Suite web Address has changed

Family Directory - Families & Members 4

• How to Add New Families and Members into ConnectNow
• How to Mark Members Deceased in ConnectNow
• How to Enter a Business, School or Organization into ConnectNow
• HOW TO EXPORT A LIST OF FAMILY NAMES AND EMAIL ADDRESSES FOR DIGITAL COMMUNICATION

Family Directory - Envelope Numbers 2

• Exporting Envelope List to Send to a Vendor
• Analyzing Envelopes in ConnectNow

Administration 3

• How to Add a New Staff Member to ConnectNow
• User's Access Permissions Not Working
• How to Remove Staff Access

Offering 6

• How to Create and Post an Offertory Batch in ConnectNow
• How to Change Batch Amounts in ConnectNow
• How to Import Donations from a Spreadsheet into ConnectNow
• How to Correct an Incorrect Posting in a CLOSED Batch
• How to Correct Closed Batch via Export/Import of .CSV files

See all 6 articles

Sacraments 3

• How to Enter Annulment and Divorces With or Without Children
• How to Enter Sacraments Into ConnectNow
• How to Add a Parish if not showing up when entering Sacramental Data

Ministry Scheduler 1

• How to Avoid Scheduling Family Members at Different Sunday Masses in ConnectNow

Reports 5

• How to Pull Members Birthdays By Month
• Label Reports - How to Adjust Fonts for printing
• How to Print Labels for Parish Mailings
• How to Print Giving History
• How to create a signature file to insert into your statement reports.

Email 1

• Setting up Outlook to work with ParishSoft ConnectNow

My Own Church 2

• New User Registration (Parishioner)
• Approving New User Registration - Parish Administrator

Tips and Tricks 9

• Tips and Tricks 2017 - Sorting and Filters
• Tips and Tricks 2017 - Ministry Scheduler
• Tips and Tricks 2017 - Family Directory
• Tips and Tricks 2017 - Tuition
• Tips and Tricks 2017 - Offering

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Product Overview 1

• ConnectNow Product Overview 1:01:36

ConnectNow Family Suite Intro 1

• Intro to ConnectNow Family Suite 5:50

ConnectNow Family Directory Videos 16

• Family Directory Basics 1:07:41
• Sacraments - Entry and Reporting 38:54
• Workgroups and Communication 23:42
• Exporting Envelope List to Send to Vendor 2:59
• How to Launch Site and Login 3:18

See all 16 articles

ConnectNow Offering & Pledges Videos 17

• Basic Contributions 23:38
• Quick Entry Posting 10:01
• End of Year Statements 10:00
• Offering Administration 27:01
• Fund Setup 4:10

See all 17 articles

ConnectNow Religious Education Videos 10

• Religious Ed Basic 28:01
• Students and Leaders 25:13
• Class Details and Reports 37:47
• Remove Students and Leaders from a Class 2:17
• Religious Education Dashboard Overview 3:31

See all 10 articles

ConnectNow Tuition Videos 6

• Tuition 30:26
• How to Add and Edit Invoice Items 2:31
• How to Apply Payments and Discounts 2:04
• How to Create Templates 2:36
• How to Create Invoices 5:03

See all 6 articles

ConnectNow Ministry Scheduler Videos 7

• Ministry Scheduler Basics 36:45
• Ministry Scheduler Details 50:10
• Family and Member Preferences 30:40
• Ministry Scheduler Administration 30:51
• Scheduling 6:42

See all 7 articles

ConnectNow IQ 6

• Intelligent Query Overview 2:29
• ConnectNow IQ: Basics 32:07
• Adding Conditions - Basic 3:37
• Adding Conditions - Advanced 3:02
• Exporting and Merging 3:50

See all 6 articles

ConnectNow My Own Church 7

• My Own Church and Administration 36:09
• New Users in Suspense 5:48
• Administration - Families with Suspense Activity 2:48
• Member Registration 3:09
• Member Navigation 3:16

See all 7 articles

ConnectNow Administration 3

• Adding Staff and Permissions 5:58
• Notifications
• How to manage lookups 3:13

ConnectNow Online Giving 9

• ConnectNow Giving: Funds Set-Up
• ConnectNow Giving: Managers
• ConnectNow Giving: Adding Envelope Numbers
• ConnectNow Giving: Data Export/Import into ConnectNow Offering
• ConnectNow Giving: QSuite

See all 9 articles

ConnectNow Online Help 1

• How to use ConnectNow Help 3:53