Archdiocese of New Orleans ParishSoft Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
ParishSoft Rollout Information & Important Updates
How to use our Support Site
1
How to use the Catholic Foundation Support Site
FAQ
0
Pre-Conversion Information
2
ParishSoft ConnectNow Pre-Conversion Tasks
Data Upload Checklist
Web Browser Pop Ups & Clearing Browser History
2
How to Allow Pop Up Windows in Your Web Browser
How to Clear Your Browser Cache/History
New Releases
5
Version 4.4.0 ConnectNow Family Suite: July 2017 Release
4.3.9 ConnectNow Family Suite: March 2017 Release
2016-12-07 ConnectNow Release DOCUMENT Improved Features 4.3.8
2016-12-07 Connect Now VIDEO Improved Features 4.3.8
ConnectNow Release Notes 08-08-17
Family Suit Web Address Has Changed
1
Family Suite web Address has changed
ParishSoft ConnectNow User Guides
Family Directory - Families & Members
4
How to Add New Families and Members into ConnectNow
How to Mark Members Deceased in ConnectNow
How to Enter a Business, School or Organization into ConnectNow
HOW TO EXPORT A LIST OF FAMILY NAMES AND EMAIL ADDRESSES FOR DIGITAL COMMUNICATION
Family Directory - Envelope Numbers
2
Exporting Envelope List to Send to a Vendor
Analyzing Envelopes in ConnectNow
Administration
3
How to Add a New Staff Member to ConnectNow
User's Access Permissions Not Working
How to Remove Staff Access
Offering
6
How to Create and Post an Offertory Batch in ConnectNow
How to Change Batch Amounts in ConnectNow
How to Import Donations from a Spreadsheet into ConnectNow
How to Correct an Incorrect Posting in a CLOSED Batch
How to Correct Closed Batch via Export/Import of .CSV files
View all 6
Sacraments
3
How to Enter Annulment and Divorces With or Without Children
How to Enter Sacraments Into ConnectNow
How to Add a Parish if not showing up when entering Sacramental Data
Ministry Scheduler
1
How to Avoid Scheduling Family Members at Different Sunday Masses in ConnectNow
Reports
5
How to Pull Members Birthdays By Month
Label Reports - How to Adjust Fonts for printing
How to Print Labels for Parish Mailings
How to Print Giving History
How to create a signature file to insert into your statement reports.
Email
1
Setting up Outlook to work with ParishSoft ConnectNow
My Own Church
2
New User Registration (Parishioner)
Approving New User Registration - Parish Administrator
ParishSoft ConnectNow Videos
Tips and Tricks
9
Tips and Tricks 2017 - Sorting and Filters
Tips and Tricks 2017 - Ministry Scheduler
Tips and Tricks 2017 - Family Directory
Tips and Tricks 2017 - Tuition
Tips and Tricks 2017 - Offering
View all 9
Product Overview
1
ConnectNow Product Overview 1:01:36
ConnectNow Family Suite Intro
1
Intro to ConnectNow Family Suite 5:50
ConnectNow Family Directory Videos
16
Family Directory Basics 1:07:41
Sacraments - Entry and Reporting 38:54
Workgroups and Communication 23:42
Exporting Envelope List to Send to Vendor 2:59
How to Launch Site and Login 3:18
View all 16
ConnectNow Offering & Pledges Videos
17
Basic Contributions 23:38
Quick Entry Posting 10:01
End of Year Statements 10:00
Offering Administration 27:01
Fund Setup 4:10
View all 17
ConnectNow Religious Education Videos
10
Religious Ed Basic 28:01
Students and Leaders 25:13
Class Details and Reports 37:47
Remove Students and Leaders from a Class 2:17
Religious Education Dashboard Overview 3:31
View all 10
ConnectNow Tuition Videos
6
Tuition 30:26
How to Add and Edit Invoice Items 2:31
How to Apply Payments and Discounts 2:04
How to Create Templates 2:36
How to Create Invoices 5:03
View all 6
ConnectNow Ministry Scheduler Videos
7
Ministry Scheduler Basics 36:45
Ministry Scheduler Details 50:10
Family and Member Preferences 30:40
Ministry Scheduler Administration 30:51
Scheduling 6:42
View all 7
ConnectNow IQ
6
Intelligent Query Overview 2:29
ConnectNow IQ: Basics 32:07
Adding Conditions - Basic 3:37
Adding Conditions - Advanced 3:02
Exporting and Merging 3:50
View all 6
ConnectNow My Own Church
7
My Own Church and Administration 36:09
New Users in Suspense 5:48
Administration - Families with Suspense Activity 2:48
Member Registration 3:09
Member Navigation 3:16
View all 7
ConnectNow Administration
3
Adding Staff and Permissions 5:58
Notifications
How to manage lookups 3:13
ConnectNow Online Giving
9
ConnectNow Giving: Funds Set-Up
ConnectNow Giving: Managers
ConnectNow Giving: Adding Envelope Numbers
ConnectNow Giving: Data Export/Import into ConnectNow Offering
ConnectNow Giving: QSuite
View all 9
ConnectNow Online Help
1
How to use ConnectNow Help 3:53
Help Desk Software
by Freshdesk Support Desk